Through DingTalk, achieve integrated cross-departmental collaboration across multiple business units

Through DingTalk, achieve integrated cross-departmental collaboration across multiple business units — enhancing operational efficiency and data-driven decision-making.

The company primarily engages in aluminum product manufacturing and glass processing, while also operating its own hotel group.

Customer case
ProblemđŸ˜«
When multiple departments collaborate, drawings, quotations, and project documents are scattered across individual devices like computers and phones, leading to version confusion and difficulty in locating files. Critical data is prone to loss when employees leave, and there is no capability to trace historical versions.
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Solution✹
DingTalk Documents
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Effect👍
Upgraded to DingTalk Professional Edition, supporting DingSheet — enabling real-time collaborative editing by up to 50 users simultaneously. All revision histories are automatically saved and fully traceable. Centralized 1TB cloud storage ensures secure, permission-controlled document management. Documents are unified, versions are clearly traceable, cross-department collaboration efficiency improves significantly. Data loss is eliminated — safeguarding corporate intellectual assets and ending the frustration of "can't find files" or "wrong version."
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SENG HIAP GLASS SDN BHD has leveraged DingTalk Professional Edition to establish a unified digital operations foundation across its dual-core businesses—aluminum and glass manufacturing and hotel operations. By enabling cross-departmental document collaboration, secure communication, smart cloud printing, and real-time hotel data analytics, the company has significantly enhanced overall operational efficiency, accelerated decision-making, and achieved high data asset retention—laying a robust platform for scalable digital transformation.
SENG HIAP GLASS digital operations
SENG HIAP GLASS digital transformation

Real-world customer case studies