DBI:Embracing Digital Transformation to Build Strong Internal Momentum

Customer case

Headquartered in Jakarta, DBI established its Indonesian operations in 2018 as a regional distributor for multiple leading global consumer electronics brands. By the end of 2025, DBI operates over 400 retail stores and sub-distributors, with a distribution network spanning the entire East Java region. The company's market strategy centers on deep localization—extending its reach to islands and rural communities across Indonesia.

DBI:Embracing Digital Transformation to Build Strong Internal Momentum

Headquartered in Jakarta, DBI established its Indonesian operations in 2018 as a regional distributor for multiple leading global consumer electronics brands. By the end of 2025, DBI operates over 400 retail stores and sub-distributors, with a distribution network spanning the entire East Java region. The company's market strategy centers on deep localization—extending its reach to islands and rural communities across Indonesia.

Customer case

DBI:Embracing Digital Transformation to Build Strong Internal Momentum

Headquartered in Jakarta, DBI established its Indonesian operations in 2018 as a regional distributor for multiple leading global consumer electronics brands. By the end of 2025, DBI operates over 400 retail stores and sub-distributors, with a distribution network spanning the entire East Java region. The company's market strategy centers on deep localization—extending its reach to islands and rural communities across Indonesia.

Customer case
Problem😫
Managing a Dispersed Workforce Across Time Zones With over 500 employees and 400+ physical stores spread across multiple regions and time zones, DBI struggled to maintain consistent workforce management and policy enforcement.
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Solution✨
Global Attendance Management
Solution emoji part 1
Solution emoji part 2
Effect👍
  • Achieved unified attendance control across time zones
  • Ensured local labor compliance through region-specific configurations
  • Automated leave and attendance workflows
  • Enabled precise field staff tracking and location-based management globally
Effect emoji
Problem😫
Fragmented Organizations Hindered Operational Efficiency During rapid expansion, DBI created multiple organizational units. Leaders held roles across several entities, resulting in duplicated approvals, complex workflows, and low cross-team collaboration efficiency.
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Solution✨
Unified Organizational Structure & Centralized Approval Hub
Solution emoji part 1
Solution emoji part 2
Effect👍
  • Merged multiple Indonesian entities into one unified org structure
  • Streamlined and standardized approval processes enterprise-wide
  • Enabled seamless cross-departmental collaboration
  • Unified identity and permission management across teams
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Problem😫
Communication Barriers in a Multinational Team With a significant number of expatriate and local employees, language differences led to frequent misunderstandings and inefficient meetings.
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Solution✨
Multilingual interface and AI transcription features & AI Minutes
Solution emoji part 1
Solution emoji part 2
Effect👍
  • Broke down language barriers across global teams
  • Converted meeting content into searchable, actionable notes within seconds
  • Reduced communication costs by 30%
  • Improved team collaboration efficiency by 45%
  • Enabled precise, efficient collaboration across borders
Meeting scene
Effect emoji

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